Whether you’re trying to add a new vehicle to your fleet, or are new to the business and trying to buy your first pumper truck, this is an important decision. There are also a few things you should know to make sure that your truck will be able to handle the load and make sure that you get what you paid for. Scams in this industry are unfortunately all too common, and falling victim to a scam could be disastrous if it’s your first time around. Here are a few things you should consider before you buy a septic pumper or have one built.
Don’t Rush
The first thing you have to do is be patient and do your research. Before you buy a septic pumper from any company, just conduct a background check on them. Check what other people had to say about them. Do you get any red flags when searching for their names? Also, check if there were any judgments or liens against the supplier.
Another place where you can look is the BBB. They’re an independent customer advocacy group that allows customers to file complaints against companies. If a company has zero or only a few complaints with the BBB and has been in operation for a while, then it’s usually a sign that they can be trusted. You should also check what their BBB rating is. This will give you an overall picture of how the company is viewed within the community. And don’t hesitate to ask for references and what others had to say about their builds. You should also make sure that they’re bonded.
Prepare for a Down Payment
Know that builders will ask for a downpayment, but you should know what a reasonable down payment is. If someone asks you for a 50% down payment, you should be suspicious.
Most will ask for something around the 10% to 20% mark. If a builder asks you for more, then they may be strapped for cash or trying to swindle you. If you bought a used vehicle through a handshake agreement, they will usually not ask for a down payment. Either way, you should never, under any circumstances, pay the full price upfront.
Get Everything You’re Getting Down on Paper
Everything that has been installed has to be itemized, down to the last bolt. The model, year, pump size, type of hose, chassis, and valves should be written down. Things like the warranty should also be very clear. You should also agree to a delivery date on paper and include penalties if the truck isn’t delivered on time. Don’t accept a non-finished truck either under the promise that they’ll install a missing component later.
Buying a pumper truck is not something that can be taken lightly, so do your homework. Whatever you do, always make sure that you know as much as you can about the company you’re thinking of working with so that the experience can go as smoothly as possible, and get a truck that will serve you for years to come.